Privacy Policy

Jbpsi Outsourcing Services Private Limited ("Company", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website and WhatsApp communication services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any details you provide while communicating with us.
• Communication Data: Messages, inquiries, and responses exchanged via WhatsApp or other channels.

How We Use Information

We use the collected information for the following purposes:

• To communicate with you via WhatsApp or other channels
• To provide customer support and respond to inquiries
• To send updates, service-related notifications, or relevant business communications
• To improve our services and user experience

WhatsApp Communication

By contacting us via WhatsApp or opting in to receive messages, you consent to receive communications from us.

We use WhatsApp Business API to send messages such as:

• Service updates
• Notifications
• Customer support responses

You can opt out at any time by informing us through WhatsApp.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information.

We may share your data only:

• With trusted service providers (such as Meta/WhatsApp) to deliver communication services
• When required by law or legal obligations

Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

Data Retention

We retain your information only as long as necessary for communication and business purposes, or as required by law.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for communication at any time

Third-Party Services

Our communication services may involve third-party platforms such as WhatsApp (Meta Platforms, Inc.). Their privacy policies also apply to your interactions.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Jbpsi Outsourcing Services Private Limited
Website: https://www.joybps.com
Email: admin@joybps.com

By using our services or communicating with us, you agree to this Privacy Policy.

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